This site belongs to The Off-Grid Shop Pty Ltd (ABN 31 637 980 691), 80 Conway Street, Lismore NSW 2480. We sell and install power systems. Your details interest us exactly as far as designing your system and never further.
What we collect
The design form collects what you type into it: name, phone, email if you give one, your suburb, how you heard about us if you say, and what you tell us about the property. The newsletter signup collects your name, phone and email when you join. Alongside that, the site sets two first-party cookies of its own — one remembering how you first found us (the search engine or link, the page you landed on, and any Google or Reddit click id on that first visit), one remembering which pages you viewed this visit — so that when you send an enquiry, it arrives with its context attached.
The site also runs Google Analytics tagging and advertising tagging through Google Tag Manager. Those tags measure visits and support the ads we run. A Search Atlas script loads on every page for search-listing work. A GoHighLevel script records page visits so an enquiry can sit next to the pages that led to it. Google, Search Atlas and GoHighLevel set their own cookies.
What information do we collect from you?
Form submissions and newsletter signups land in our customer system (GoHighLevel), where our install team uses them to call you back, prepare your quote, or keep you on the list. Page visits recorded by the GoHighLevel script land there too. Analytics and advertising tags send usage data to Google. Search Atlas receives the page data its script collects. We don't sell, rent or swap your details with anyone. If your enquiry sits outside our service areas and you'd like an introduction to an installer who can help, we pass your details on only when you say yes.
Holding and removing it
We keep enquiry and client records as long as they're useful for supporting your system and as long as the law requires for business records. Want your details corrected or removed? One call does it.
Reaching us
Call or text 0483 927 257, or write to 80 Conway Street, Lismore NSW 2480.
Last updated September 2026.